Terms & Conditions

Effective Date: 11-09-2025
Company Name: BITORYX (“Company,” “we,” “our,” or “us”)
Website: https://bitoryx.org/

By accessing or using our website, platforms, or services, you agree to these Terms and Conditions. Please read them carefully as they govern your use of our services and outline your rights and obligations.


1. Acceptance of Terms

By subscribing to or using our IT, business, BPO, and energy-related services, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using our services.


2. Eligibility

  • You must be at least 18 years of age or have the consent of a parent or legal guardian to use our services.

  • By engaging our services, you represent that the information you provide is accurate, complete, and lawful.

  • You further agree that you are authorized to act on behalf of any business or entity you represent.


3. Services Covered

Our services include, but are not limited to:

  • IT and Tech Support: Equipment repair, hardware/software troubleshooting, networking, system security, and 24/7 online support.

  • Business Management and Strategy: Market analysis, digital marketing, strategic planning, and operations management.

  • Client Handling & BPO Services: Customer support, outsourcing solutions, and telecom/utility technical support.

  • Energy Solutions: Energy Protection Plans designed to help commercial clients stabilize and manage electricity costs.


4. Communications & Messaging

When you engage with our services, you may receive communications from us, including:

  • Appointment reminders

  • Account/service notifications

  • Billing and order alerts

  • Promotional updates and offers

  • General customer service messages

Messaging Frequency: May vary based on your activity and subscription preferences.
Message/Data Rates: Standard carrier charges may apply.

Opt-In/Opt-Out:

  • You consent to receive SMS or email updates upon registration.

  • You may opt out anytime by following instructions provided (e.g., texting STOP or unsubscribing via email).


5. Use of Services

You agree to use our services only for lawful purposes. Prohibited activities include, but are not limited to:

  • Using our services for fraudulent or illegal purposes.

  • Attempting unauthorized access to our systems or data.

  • Engaging in activity that disrupts or interferes with service delivery.

  • Misusing our platforms to send spam, malicious software, or unauthorized solicitations.

Violation may result in immediate suspension or termination of services.


6. Payment and Billing

  • Fees for services will be disclosed in advance and agreed upon in writing.

  • Payment methods may include credit card, ACH, wire transfer, or other approved methods.

  • Late payments may be subject to penalties, suspension of services, or collection action in accordance with U.S. laws.

  • For Energy Protection Plans, pricing is based on negotiated supplier contracts. Terms will be disclosed prior to enrollment.


7. Privacy & Data Protection

We are committed to safeguarding your information in compliance with U.S. privacy laws, including applicable federal and state regulations.

  • Personal information (e.g., name, email, phone number) and usage data (e.g., IP address, browser type) may be collected.

  • Information is used only to provide, improve, and secure our services.

  • We do not sell personal data.

  • Data may be shared with trusted third-party providers (e.g., hosting, analytics, payment processors) under strict confidentiality agreements.

  • Financial Institutions Compliance: We follow industry-standard data security measures (PCI DSS, GLBA, and other relevant U.S. financial data protection requirements).

Please also review our Privacy Policy for details.


8. Third-Party Services

We may rely on trusted third-party partners for services such as payment processing, hosting, or telecom/energy supplier agreements. We are not responsible for the policies or actions of such third parties.


9. Limitation of Liability

To the fullest extent permitted by U.S. law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

  • Our total liability is limited to the amount paid by you for the specific service in question.

  • No warranty is made regarding uninterrupted service, error-free operation, or complete security.


10. Security Commitment

We implement robust security practices, including encryption, firewalls, and regular system audits.
Users are responsible for maintaining the confidentiality of their login credentials.
Any unauthorized use of your account must be reported immediately.


11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America and the State in which your business is registered (e.g., Washington, Texas, Delaware, etc.).

Any disputes will be resolved in state or federal courts located within that jurisdiction.


12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Significant changes will be posted on our website, and continued use of services constitutes acceptance of the updated terms.


13. Contact Information

If you have questions, concerns, or requests related to these Terms and Conditions, please contact us at:

BITORYX
[Business Address]
[Support Email]
[Support Phone Number]